VYREON
Support

Help & Support

Find quick fixes for playback, favorites, television, radio and other common VYREON issues.

Playback troubleshooting

  • Check that your connection is stable and reload the page once.
  • If one playback source is unavailable, try another available source where VYREON offers that choice.
  • Live TV and radio streams can temporarily go offline at their source.
  • Browser privacy, data-saving or network settings can sometimes prevent external media from loading.

Welcome tour & tips

New to VYREON v4? The short tour shows Live TV, radio, the mini player, search and sharing. Tip: press / (or tap the search icon) to find any channel, station or page.

Channel & station status

Run a quick check of the built-in Ugandan TV channels, radio stations and your saved favourites. Each stream is contacted once with a short timeout, so this uses a little data.

Favorites and saved items

Favorites are stored by the website in your browser. Clearing browser site data, using private browsing, or moving to another browser/device can therefore remove or separate saved items.

Contact support

Tell us what happened and we will open an email to our support inbox with the details filled in. Nothing is sent until you press Send in your email app.

We usually reply within 48 hours.

Diagnostics included
Page, browser, screen size, online status, display settings, app version and date.
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